Since the news of Coronavirus first broke, Madok’s focus has been on protecting the health and wellbeing of our employees, families, customers and suppliers, as well as to ensure our ability to continue business operations. Like most organizations, our emphasis has been on protection and preparedness.

Madok is following the guidelines of the World Health Organization as well as our federal, provincial and municipal public health directives.  We believe that we are well positioned to meet the challenges of this pandemic for several reasons, including: 

• Our business continuity strategy has been fully activated and our engineering and manufacturing teams’ revised working practices put in place to support our key business operations.
• Our workplace and key functions are configured to support social distancing and physical separation, ensuring continuous manufacturing and production activities.  We have ceased all public access to our facilities and have implemented stringent workplace policies and practices designed to protect and support our on-site manufacturing team.
• Our sophisticated tools and technologies enable our Customer Service, Design and Engineering team members to work remotely, without disruption, to fully serve the needs of our customers. We have a work from home policy and process that makes our current transition seamless.
• We continue to reach out to our valued supply chain partners to ensure security of supply of raw materials and critical components. Our customer demand and project quoting activity continues to be strong, particularly as the air conditioning season is upon us.  We are working hard each and every day to ensure that we have the fastest replacement coil turnaround time for replacement coils in the business.
• Our coil coatings operation is fully staffed and functional.  As Canada’s sole licensed applicator of Heresite branded high performance coatings, we continue to apply these coatings for all of your mission critical heat transfer coils and equipment.

Madok Manufacturing is committed to providing mission critical services and products for our customers even during this difficult situation. Whether customers need exact replacement heat transfer coils for medical laboratories, hospitals, seniors’ homes, food processing facilities or other essential infrastructure, we are well prepared to navigate this unprecedented, serious health event. We are here for you when you need us the most.

Stay safe and be well.

John Beck
Vice President
Madok Manufacturing Limited